Shipping policy
SHIPPING POLICY
Thank you for shopping with UKHT LONDON. Here's everything you need to know about how we ship your order.
Order Processing
All orders are processed within 10–14 working days (Monday–Friday, excluding UK public holidays). You will receive a confirmation email once your order has been dispatched.
UK Shipping
We offer the following shipping options within the United Kingdom:
- Standard Delivery (additional time required after processing)
- Express Delivery (additional time required after processing)
Shipping costs are calculated at checkout based on your order and location.
International Shipping
We ship worldwide. International delivery times vary by destination and will require additional time on top of our processing period. Shipping costs are calculated at checkout.
Please note: International customers are responsible for any customs duties, import taxes, or fees charged by their country upon delivery. These charges are outside our control and are not included in your order total.
Order Tracking
Once your order has been dispatched, you will receive a tracking number via email so you can monitor your delivery.
Delays
While we do our best to meet estimated delivery times, delays may occasionally occur due to high demand, carrier issues, or customs processing. We appreciate your patience and will always do our best to keep you informed.
Lost or Damaged Parcels
If your order arrives damaged or does not arrive within the expected timeframe, please contact us at [your email] with your order number and we will investigate promptly.
